Question 1

What does the AI Receptionist actually do?

Accepted Answer

It answers your business phone 24/7 — nights, weekends, holidays. It greets callers with your business name, answers common questions about pricing, hours, and services, collects the caller’s info, and books appointments directly into your calendar. If something’s too complex, it captures the details and escalates to your team.

Question 2

Will the AI sound robotic or fake?

Accepted Answer

No. We use natural-sounding voice technology and customize the tone, pacing, and vocabulary to match your brand. Most callers don’t realize they’re talking to AI. And a professional AI answering is far better than a missed call — over 60% of customers who can’t reach a business call a competitor instead.

Question 3

I already have voicemail. Why do I need this?

Accepted Answer

Voicemail is passive — it doesn’t capture lead info, qualify callers, book appointments, or follow up. Our AI Receptionist does all of that automatically. It’s the difference between hoping someone leaves a message and actually booking the job.

Question 4

Do I need a new website to use your AI services?

Accepted Answer

No — our AI agents and automations can be added to your existing website and phone system. That said, if your current site isn’t bringing in leads, pairing a redesign with AI gets dramatically better results.

Question 5

How long does setup take?

Accepted Answer

Most automations (chatbot, follow-up, review requests) are live within 5–7 business days. The AI Receptionist takes up to 2 weeks because we train and test the voice for your specific business. Full website builds depend on scope but typically launch within 2–4 weeks.

Question 6

Is there a long-term contract?

Accepted Answer

No. We work month-to-month. If you’re not seeing results, cancel anytime — no questions asked. We’d rather earn your business every month than lock you into a contract.

Question 7

What types of businesses do you work with?

Accepted Answer

Local service businesses — HVAC, plumbing, landscaping, pressure washing, nail salons, electricians, cleaning services, auto shops, restaurants, and similar industries. If your business depends on phone calls, appointments, or local customers, we can help.

Question 8

How is Grady Digital different from other agencies?

Accepted Answer

We don’t just build websites and walk away. We build complete lead-capture systems — AI that answers your phone, follows up with leads in seconds, and fills your calendar automatically. No fluff, no long-term contracts, and we only succeed when you get more customers.

Question 9

What results can I expect?

Accepted Answer

It depends on your starting point, but our clients typically see 2x more leads within 90 days when combining AI agents, a new website, and SEO. We share real benchmarks upfront so you know what to expect before you spend a dollar.

Question 10

How do I get started?

Accepted Answer

Book a free audit. We’ll review your website, Google presence, and lead capture process — then show you exactly where you’re losing leads and what we’d build to fix it. No obligation, no sales pressure.

Frequently Asked Questions

How many leads did you lose this week?